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Elite Amenity Management began serving Club 333 on September 1, 2026.

Residents can expect a refreshed service experience, new communication, and evolving programming. Current Club 333 members who joined prior to 9/1/26 will continue their existing memberships with Elite Amenity Management through the term of their agreements and will remain at their current contracted pricing during that term. At renewal, members will be subject to the membership rates then in effect and will need to sign new membership agreements with Elite. Please refer to the Access & membership portion of the FAQ for rates and guest policies.

Access is available to eligible residents and authorized household members according to •Hub and Club 333 policies.

Yes. Each member may bring up to four guests per day. Guest passes are $10 per guest Monday-Friday and $20 per guest on Saturdays, Sundays, Memorial Day, July 4, and Labor Day. Children age 12 and under are free, but each child counts toward the four-guest daily maximum. Please arrive and check in together.

If you are a current member whose current membership agreement began before September 1, 2026, your contracted rate is locked in and will be fully honored until that agreement expires. No change will be made to your monthly membership pricing during the current agreement term. At renewal, the membership rates then in effect will apply.

Membership is month-to-month and renews on the first calendar day of each month until cancelled. Monthly membership is $95 plus tax through September 30, 2026 ($99.28 after tax). Beginning October 1, 2026, the standard market-rate membership is $125 plus tax ($130.62 after tax). The new rate supports Club operating expenses, higher-quality programming, a cleaner Club, and higher staff wages. Current contracted rates remain locked through the expiration of each member’s existing agreement. A one-time $75 enrollment or re-enrollment fee applies unless an authorized waiver is recorded before enrollment. Credit card payments are subject to a 3% surcharge.

The updated policies are designed to improve Club operations and provide members with a more flexible and satisfactory Club experience. The updated guest policy, together with the Member Account Credit, adds flexibility to all memberships.

All current Club333 members will receive the initial $150 Member Account Credit effective October 1, 2026. New and renewing members will also receive the credit. After the initial credit, a credit is issued upon enrollment and after 12 consecutive months of active membership, subject to the applicable terms and conditions. It may be used for guest fees, grill reservations, and room reservations, but not for monthly membership dues, enrollment fees, or re-enrollment fees. The credit expires 12 months after issuance, unused amounts do not roll over, and each member is limited to one $150 credit in any 12-month period.

Residents whose eligibility under an applicable 421-a program is confirmed by building management will receive the applicable discounted Club333 Membership rate. Eligibility and the discounted rate are subject to verification. Please contact the Club team before enrolling or changing your membership.

A verified resident child age 17 or younger may be included without additional monthly dues with a paid adult membership after required guardian consents are completed. At age 18, the resident must obtain a separately approved membership. Residents ages 16–17 may use only facilities approved for independent youth use when a current parent or guardian waiver and written consent are on file. Anyone age 15 or younger must be actively supervised at all times.

Yes. A designated nanny or caregiver must be at least 18 and approved on the member’s account. The child must be present. The caregiver may not use amenities independently, remain after the child leaves, sponsor guests, or use the member’s credential.

Any new profile, waiver, or app activation requirements will be shared with residents before they take effect.

A member in good standing may request a freeze in full calendar-month increments, generally for no more than three months in a rolling 12-month period. Submit the request at least three calendar days before the freeze month begins. An approved freeze costs $25 per month and pauses Club access and membership privileges. The fee may be waived for an approved documented medical reason, military deployment, a qualifying full-month loss of access, a reasonable accommodation, or another circumstance required by law.

You may request cancellation online through hubbk.club, by email at club333@eliteamenity.com, by telephone at 718-746-3720, by mail to Elite Amenity Management, 141-07 20th Avenue, Suite 305, Whitestone, NY 11357, or in person at the Club 333 front desk during posted staffing hours. Cancellation is not conditioned on an in-person visit, certified mail, a reason, a retention call, or an undisclosed fee. Unless an earlier statutory or contractual right applies, cancellation stops the next renewal and membership ends on the final day of the current calendar month.

The membership agreement includes an initial three-business-day cancellation right and additional rights for qualifying disability, death, relocation more than 25 miles from a health club operated by Elite, or cessation of contracted services. It also provides a right to cancel a monthly renewal within three business days after it takes effect. Required refunds are generally issued within 10 business days after a valid notice and any reasonably required supporting information are received. The membership agreement and applicable law control the complete terms.

After notice, Club access may be suspended while an undisputed payment remains uncured. One $20 fee may apply to an eligible failed, returned, reversed, or charged-back electronic payment where permitted. The fee does not apply to an Operator or processor error, an unauthorized or duplicate charge, a timely cancellation, a good-faith billing dispute, or a dishonored check. No separate late-payment fee applies.

Club and fitness-center hours are Monday–Thursday 6:00 AM–10:00 PM, Friday 6:00 AM–11:00 PM, and Saturday–Sunday 8:00 AM–11:00 PM. After Labor Day, pool hours are Monday–Friday 6:00–11:00 AM and 3:00–9:30 PM, and Saturday–Sunday 10:00 AM–8:00 PM. The pool is closed weekdays from 11:00 AM to 3:00 PM. Holiday changes will be shared in advance.

Yes. Elite plans to introduce rotating wellness programming such as yoga, strength, mobility, aquatics, and specialty workshops.

Only after Elite has approved the trainer or instructor in writing. Before providing services, the trainer must complete the current trainer agreement, provide current certifications and required insurance, and complete any required screening. Approved trainers remain independent contractors retained by the member and must follow all Club Rules.

The pool may close for cleaning, maintenance, water-quality balancing, inspections, or urgent safety needs.

The Screening Room, Party Room, Biz Room, Kids’ Room, and Sky Lounge & Terrace may be reserved. The Den and Club Lounge are not available for private rentals. Visit Membership & Policies for rates and reservation basics.

The booking method is being finalized. Residents will receive a direct link and instructions.

Room requests must be submitted at least five days in advance. Cancel at least three days before the event to receive a full refund.

A two-hour grill-cabana reservation is $55 Monday–Thursday and $80 Friday–Sunday. Each cabana is limited to eight people, including the member, and a household may reserve one cabana at a time.

Use the Member Communications sign-up form at the top of this page. Enter the email address used for your Mindbody membership. You may also add a mobile number for optional text alerts, or continue with email only.

Call the Club 333 lobby desk directly at 718.330.3331. You can also email Club333@eliteamenity.com or use the resident contact form on this website.

Package Valet hours are Monday–Friday 9:00 AM–8:00 PM, Saturday 10:00 AM–4:00 PM, and Sunday 12:00 PM–4:00 PM. Call the Package Room directly at 332.333.0370 for package-related assistance. For Club membership, amenities, and reservations, call the Club 333 lobby desk at 718.330.3331.

The Membership & Policies page contains current rates and resident guidance. Posted Club rules, waivers, rental agreements, and space-specific instructions also apply.

Ordinary pets are limited to the dog run or other expressly designated areas. Service animals are permitted in member-accessible areas as required by law, including the pool deck, but animals may not enter pool or spa water. Assistance-animal requests are considered through the reasonable-accommodation process. More information appears under Membership & Policies.

Call 911 for an immediate emergency and follow all staff and building instructions. Building emergency procedures always take precedence.